How do I change my Charter Communications contact email address?
You may change your contact email address with the My Profile tab after you login in to My Account.

How do I add or change my charter.net email accounts?
You may add or change your charter.net email addresses by selecting the My Profile tab after you login  to My Account.

How do I change a charter.net email account password online?
Click here if you have a "My Account" Username
Enter your Username in the provided field

Enter your Password (Passwords are case sensitive.)

Click Login or press Enter

If you do not remember your My Account Username please call us

If you do not remember your My Account Password, click "Forgot Password" link and enter your Username, select your Secret Question and type your Secret Answer in the spaces provided. If this information matches, you will be able to change your password on the My Profile tab.

After you have successfully accessed My Account, select Internet Services & Tools tab
Click Edit on the charter.net email address you wish to change the username and/or password

Click Save to update your changes

How do I delete a charter.net email address?
You may delete any or all email addresses by selecting the Internet Services & Tools tab after you login to My Account on the charter website