Simply put, the term 'broadband' refers to Charter Internet access that is faster than 56K dialup. The term broadband refers to any type of transmission technique that carries multiple voice, video or data channels simultaneously over a common wire. It is a large pipeline (much bigger than dial-up connection) that brings information to your home. In this instance, broadband refers to Charter Communications high-speed Internet access using this transmission technique.
Is Charter Communications High Speed Internet broadband Internet service the same as high-speed Internet service?
Broadband and high speed are interchangeable terms used to refer to the power of the Internet connection you are using.
How does Charter Communications broadband work?
Broadband Internet connects your computer to the Internet via a high speed cable modem and a fiber-optic cable network. This can also bring you digital telephone and digital television services.
Why should I get Charter Communications High Speed Internet broadband service?
Broadband Internet allows you to receive more information quickly and do more on the Internet by giving you:
An always-on connection – no busy signals or dial-up frustrations
Blazing speed – up to three times faster than DSL and 90 times faster than dial-up
The ability to surf the web without tying up your phone line
Multiple e-mail accounts
Fast video and music downloads
What types of Charter Communications Com broadband service are there?
Cable or Cable Modem – The Internet service provided by Charter Communications Com. The Internet connection is provided on the same type of cable that you plug into your television for Cable TV service.
DSL (Digital Subscriber Line) – Transforms copper telephone lines into carriers of digital data. DSL uses the same copper wires that carry voice traffic to your telephone to carry high speed data.
Satellite – One-way high-speed Internet technology that uses satellites orbiting the Earth to transmit data downstream through a satellite dish attached to your home.
How long does it take to install a Charter Communications Com broadband connection in a home?
Installation timing varies by service provider and the specific service plan you order. After you sign up for service, there are instructions to contact the service provider so that you can schedule your installation date and time.
What is the difference between professional and self-installation?
With professional installation, the service provider will go to your residence to install the Internet service. Typically there is a one-time fee associated with professional installation. With self-installation, you can install the service on your own time rather than a technician going to your house to complete installation. Instructions are included in the self-installation kit that is mailed to you after you place your order. There is no fee for the self-installation kit, but you may incur a shipping and handling charge on your first bill.
What is the cost of professional installation?
There is a one-time fee for the service provider to go to your home and set up the service. This fee varies by service provider. Review each plan details for specific installation fees.
What is the cost of self-installation?
The self-installation kit is free, however, you may incur a shipping and handling charge on your first month's bill.
Can I choose self-installation if I am not currently a cable television customer?
As long as a self-installation plan is available at your address, you do not need to be a cable customer to choose self-installation. Some providers may charge a fee so that your home is cable ready.
What is the difference between the monthly fee and the special promotion pricing for service?
Providers may offer special deals on their service prices for a certain period of time when you sign up for their service. After that stated period of time, your service will move to a regular monthly fee.
Is the special promotion pricing for service available to non-cable television customers?
There may be different promotional offers from your service provider for current and non-cable subscribers. Review each plan details for specific promotional service pricing available to you.
Why are there different monthly fees?
Monthly fees may vary based on whether or not you are a current cable television customer of the provider you have selected. Non-cable customers typically receive a slightly higher rate.
Can I order other services from this site?
This site offers high-speed Internet service only. Please contact your cable provider for information on other services that may be available to you.
How do I take advantage of the additional promotional offers?
After signing up for service, if there are any additional Charter Communications Com promotional offers available to you, you will be directed to a page to take advantage of them.